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As technology becomes increasingly complex and vulnerable to cyberattacks, MSPs are primed to elevate their value and increase recurring revenue offering Security as-a-Service. As the world’s leading platform for technology As-a-Service organizations, ConnectWise empowers you to optimize your business for security and execute with greater efficiency from end-to-end. The ConnectWise Platform connects you to the tools necessary to automate repetitive tasks, streamline workflows and communication, standardize your service delivery, and hold your team accountable to higher standards – all driven to create value for your customers and scale your security practice. With ConnectWise, you can make security as-a-service an efficient, profitable, and risk-conscious business.

John Ford is chief information security officer for ConnectWise where he oversees the company’s Cybersecurity Center of Excellence. His responsibilities include ensuring security education, products and services enable ConnectWise partners to own and deliver secure solutions to their customers. John, who has more than 22 years of security and technology experience, joined the ConnectWise team in 2018. Prior to that, he served for six years as founder and CEO of Sienna Group, a leading data-centric managed security services provider that was acquired by ConnectWise. John also has held CISO and CCO roles at several large healthcare, technology and government organizations, including MCS and WellCare Health Plans. He is a board member of the Tampa Bay Cloud Security Alliance Chapter. John, who earned a bachelor’s degree in information systems from the University of South Florida, lives in Tampa Bay and plays golf whenever he has time to get on the links.
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