Luis Giraldo

Chief Experience Officer

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ScalePad (formerly Warranty Master) equips IT service providers with data-driven insights to create a better technology experience for their clients. Through ScalePad’s platform, partners can measure and monitor their clients’ digital maturity to expose risk and identify service improvement opportunities. Automated risk reports, real-time asset status, and extended warranty services are all in-platform, streamlining client buy-in and accelerating the adoption of key initiatives.

ScalePad is trusted by over 9,000 partners in 76 countries and 60% of the MSP 501 to maximize their profitability, improve productivity, and provide a better IT experience for their clients.

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